Do you do commissions?
Currently, I am not taking on any commissions.
Do you have any original paintings for sale right now?
All original paintings currently for sale can be found in my shop under “Originals”.
Why are there are no original paintings for sale in your shop?
If there are no original paintings for sale it means they have all sold out, but there are always new works and collections in the pipeline that I am working on
I missed out on your last collection of originals, how do I find out when the next lot go on sale?
The best way to hear about my upcoming work is to sign up to my newsletter and you will receive an email before any new work goes on sale, you will also receive a preview of all new works before their intended release date. Paintings can be held and bought through my sign up listings this way. Its a great way to get a preview of a collecton before it gos live. you can sign up on my Home page for this.
What medium do you use?
I work mainly with acrylics
I’ve bought my painting, will it come ready to hang?
My original paintings on canvas are prepared “ready to hang”. Larger prints are shipped rolled in a tube and I would recommend bringing to a local framer for framing.
Prints
What type of prints do you create?
I print Archival Pigment prints that are printed on the finest of quality 100% German Cotton Rag Paper. The prints currently available in our shop are a Limited Edition of 250 unless otherwise stated.
Do you make prints of all your original paintings?
No, only certain paintings from each collection are reproduced as a print.
Do the prints come framed?
No, all prints are shipped rolled in a tube and would need to be taken to your local framers. I like a simple off-white box frame but it’s down to personal taste. Paper prints should be framed behind glass – with or without a mount.
Do you sign your prints?
Yes, all my prints are hand signed, titled and numbered on the front, in the white inch border. They are also supplied with a certificate of authenticity.
I love this print, it’s rectangular in shape– can you make it square?
No, sorry, I don’t crop any of my prints. We can accommodate custom sizing as long as it doesn’t compromise the image. This will be an added cost as it’s a one-off.
Is there added texture on the prints?
texture is certainly visible due to the hugh quality of the print but there is no added texture on the prints, all prints have a flat, matte finish.
Shipping
Do you ship internationally?
Yes I ship worldwide. Shipping is calculated depending on your country of origin at checkout.
How do you ship your paintings/prints?
All paintings are packed very carefully in custom made double walled cardboard boxes with layers of bubble wrap. All our prints are rolled and shipped in extra strong 3mm wall tubes.
I have placed my order, when should I expect my artwork?
Once you place your order it will be processed in my shop, please allow a period of up to two weeks for Ireland and Uk orders to arrive.
During busy periods, for example Christmas and sales it be may up to three weeks. Shipping to all other worldwide countries can take up to a period of three weeks.
Returns
What if my piece gets lost or damaged?
If your piece gets lost or damaged, I offer a replacement piece to you. If you do not wish to have a replacement piece sent you will be refunded.
Refunds & Exchanges – Unfortunately I do not offer refunds or exchanges on purchased prints. I recommend before purchasing that you measure the print size of your choice into your intended space so that it fits and you are happy before you check out. All measurments and details of my prints are provided in my print store. If you have purchased the wrong print by accident in your checkout, you can rectify this by contacting me straight away via email, in which I will then update and correct your order before shipping.
If you are not happy with your purchase i will do my very best to rectify the issue for you, you can contact me on emmacampbellart@gmail.com
I do not except returns on gift vouchers for monetary value.